Shipping policy

Shipping & Return Policy

Welcome to Initrix.store. We are committed to providing a smooth shopping experience. Please read our shipping and return policy carefully.

We process all orders within 1–2 business days after payment confirmation.
Estimated delivery time is 7 business days, depending on your location and courier availability.
Once your order is shipped, you will receive tracking information (if available).
Delivery delays may occur due to public holidays, weather conditions, or unforeseen circumstances.

We offer a 5-day return policy.

You may request a return within 5 days of receiving your order.
Items must be unused, in their original condition, and include all original packaging and tags.
Returns will not be accepted for damaged products caused by misuse or normal wear and tear.
Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund or replacement.

If you have any questions about shipping, returns, or your order, please contact us:

Email: helo.intrix@gmail.com

Thank you for shopping with Initrix.store!